Return & Refund Policy

Return & Refund Policy

Last Updated: September 11, 2026

Because Ideal Enterprises may provide travel-related services, the concept of a traditional product return may not apply to every service.

Refund eligibility depends on the nature of the booking and the terms applicable to the relevant service provider.

1. Refund Eligibility

A refund may be available when:

• The applicable booking terms allow cancellation
• A service provider approves a refund
• A booking is cancelled within an applicable permitted period
• Ideal Enterprises is unable to provide a service for which payment was accepted, subject to applicable circumstances

2. Non-Refundable Services

Certain bookings may be non-refundable, including certain discounted fares, promotional bookings, special packages, tickets, or services specifically identified as non-refundable.

3. Third-Party Refunds

Where a booking is provided by an airline, hotel, tour operator, transportation provider, insurance company, or other third party, refund rules may be determined by that provider.

Ideal Enterprises may assist with the refund process but cannot guarantee a refund that is not approved by the relevant supplier.

4. Refund Processing Time

Once a refund has been approved, processing time may vary depending on:

• Payment method
• Bank
• Payment gateway
• Card issuer
• Third-party supplier
• Internal processing requirements

The actual time for the amount to appear in the customer’s account may therefore vary.

5. Refund Method

Where possible, approved refunds may be processed to the original payment method used for the transaction.

6. Partial Refunds

A refund may be reduced by applicable:

• Cancellation charges
• Supplier penalties
• Administrative charges
• Payment processing charges
• Other applicable deductions

The exact amount will depend on the terms applicable to the booking.

7. Duplicate Payments

If a customer believes that they have accidentally made a duplicate payment, they should contact Ideal Enterprises promptly with transaction details.

8. Refund Request

Refund requests should include:

• Customer name
• Booking/order reference
• Payment details or transaction reference
• Contact number
• Email address
• Reason for the refund request

9. Contact

Ideal Enterprises
Building No. 788, Teparavade kh, Dhuniya, Siyal, Mahisagar, Gujarat – 389265, India
Email: idealenterprises251@gmail.com
Phone: +91 85119 65833